Our top-notch, talented managers are the key to our business model. Alaska Management Group managers receive intensive training in customer service as a good portion of their day is spent face-to-face with vendors and homeowners. We believe in proactive property management practices. Our organization is proud that we consistently bring to our clients efficiencies that streamline operations while maximizing the rate of return on money spent. Our managers are charged with handling day-to-day community issues with minimal Board involvement.
Alaska Management Group serves as the managing agent for the Association. Each Association is assigned a property manager who works on behalf of the Board of Directors. We require our managers to professionally represent the Association when requesting bids, signing contracts, writing violation letters and interacting with homeowners. Our managers' report weekly to upper management.
Some specific tasks our managers provide are Community Visits/Inspections, ACC Compliance and Violation Enforcement. We understand that garbage cans need to be hidden away after being emptied, yards need mulching, balconies should be neat, etc. to maintain the aesthetics and continuity of the community.
One of the main responsibilities of a property manager is to help the Board maintain harmony in the community while upholding the design guidelines. With that said, Alaska Management Group has designed an inspection system which yields results. This system allows the manager to visit the community, note violations, send letters and follow up on compliance of letters the following week. This system creates a report that the manager can share with the ACC committee and/or Board.
The manager will help the Board of Directors keep their residents informed of what is going on in the Association and tell them how much work is being accomplished on their behalf. Communication is essential for a successful Association.
Alaska Management Group produces annual calendars for ongoing maintenance, projects and events. We can project from one day to three years out — which is a helpful tool in long range planning.
We possess the knowledge (or will obtain the information if we do not have it) to design specifications for almost any type of work to be done in your community.
Over the past thirty years, Alaska Management Group has compiled an extensive "preferred vendor" listing that is constantly updated by our managers. We prefer to work with insured professional vendors with stellar references. When the need arises, we will obtain as many bids as the Board needs to make an informed decision.
A benefit to being the largest and best management company in Alaska is that the top vendors vie for our business and want to keep Alaska Management Group and our clients happy. Many of those vendors offer a "Bonanza" discount due the volume of business we can refer.
Alaska Management Group can assist the Board in identifying the funding sources for large projects, i.e. special assessments, reserve studies or possible loans. We would recommend a reputable engineer to scope out the project and create the bid specification packet (RFB) for the project. Once the Board decides the course of action, the manager becomes the project liaison with the hired contractors.